Groundwork As shown in the illustration Training Needs Assessment builds on organisation analysis (whether it is strategic orientation or another exercise leading to a clear profile of what should be done). In the context of this toolkit we can assume that the (prospective) trainer only needs to be fully informed of the analysis that has already taken place. In other cases the first crucial task of a trainer is to get the problem that is to be solved through training sharp. TNA also requires clear decisions on who will take up which tasks (as may be expressed in a participation matrix - see stakeholder analysis) and the capability of the staff members. Process It is important that those preparing the training have a complete and shared understanding of the training purpose and objectives. They should understand the organisations plans and requirements, vis-à-vis the current capacity of staff. Managers and the designers of tailor-made training also need to reach clarity on how trained personnel will use their new competencies. Good training design therefore implies that the trainers are informed of (if not consulted in) strategic management. Follow up The organisational follow up consists of providing the conditions to trainees to apply their newly gained competencies, and to monitor them. The follow up by the trainers can consist of study of the participant's evaluation and a presentation of his/her manager where concrete action plans are agreed. Both manager and trainer may contact the participants after the training for impact assessment. Requirements and limitations This tool discusses the identification of training needs, in support of organisational objectives. The same principles apply to tailoring training or coaching to serve personal development plans. The tool limits itself to the identification of training needs, and does not discuss the design, implementation, monitoring, evaluation and follow up on training modules and courses. Practical references - Peterson, Robyn, Training Needs Assessment, 2nd ed., Kogan Page practical trainer series, Kogan Page Limited, London, 1998
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