Basic (sub-) questions

· Where are capacity gaps and how can they be bridged?

· What should the organisation do to make optimal use of increased capacities (rather than that trained persons return to 'business as usual')

Results

· Which capacity gaps will we address through training, and which ones through coaching, or on-the job learning?

· What is the organisational purpose of training?

· How should the training session(s) be designed and evaluated?